Frequently Asked Question
Here’s some of our common questions and answer from our visitors and clients. If you can’t find the answer you are looking for, please contact support directly via our live chat.
How long does it usually take for my part to arrive?
Typically, it takes somewhere between 2-7 business days. However, sometimes due to unusual circumstances like weather delays, order volumes, holidays, etc., it may take some additional time.
How does my part arrive?
Will I be receiving the exact part I searched for on your website?
B5s4parts parts are interchangeable within multiple years, makes and models. Same part throughout multiple year range will result in an exact fit for multiple makes and models as determined by our standards.
Whats will be included with my used engine?
Engines come complete, without AC Compressor, Starter, Alternator or Power Steering Pump. Parts left on the engine block are for convenience purposes only.
B5s4parts parts are interchangeable within multiple years, makes and models. Same part throughout multiple year range will result in an exact fit for multiple makes and models as determined by our standards.
Yes, our Used and Remanufactured transmissions always come with torque converter.
B5s4parts accepts the use of credit cards, but due to the complex nature of the product and how clients want to get in touch with the support service before completing their order, we have temporally put down the use of credit card and implement other flexible payment methods such as PayPal, Zelle, Bitcoin and more.
Our sales and customer support team will get it processed once the order has been placed and payment confirmed. You will be contacted if any additional information is needed. You will receive your tracking number, once your order is shipped. Please allow for 2 – 7 Business Days (Excluding weekends and Holidays) for your order to arrive.
The best method to contact us is through our Contact Us page on our website. We typically answer all messages within the same day (usually within 1 hour). Should you have any questions, please feel free to get in touch with our live chat support for immediate assistance.
